Get in Touch
Have a question about our tours, need help planning your trip, or just want to say hello? We'd love to hear from you.
Our Office
Company
Horizon Holidays Travel Sdn Bhd
Send Us a Message
We typically respond within 1–2 business days.
Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 4–6 weeks in advance to secure your preferred departure date and pricing.
Do you offer group discounts?
Yes! Groups of 10 or more travellers receive special pricing. Contact us for a custom quote.
What is your cancellation policy?
Horizon Holidays has a standard cancellation and refund policy set out in our Terms of Service. Some tours (for example cruises, charters or other operator-run products) are subject to approved special conditions that are shown on the tour page before you book. Please read the Terms and the conditions shown for your tour, or contact us if you need clarification.
Can I customise an itinerary?
Absolutely. We specialise in bespoke tours — reach out and our team will craft a personalised itinerary for you.